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Maintenance
“At Universal Telecoms our mission is to ensure that our customers receive prompt, helpful, support when experiencing problems with their network, systems or software".
Dedication Universal Telecoms provides fully trained on-site engineers, telephone advice, and technical support for our customers' telephone systems, and voice and data infrastructure. First Class Customer Service We are proud of our reputation as providers of prompt, first-class service. Remote diagnostics, and a dedicated customer care team enable us to analyse and rectify faults promptly so that your vital communications links are kept fully operational. Our dedicated customer care team take your calls during office hours, answering technical queries over the phone, or arranging for on-site support to be provided. Our duty manager is available to assist customers outside normal hours. We offer a variety of service level agreements including 24 cover. |
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