Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing the home office, small office and medium enterprise with two to 180 extensions Built on Avaya's latest advancements in converged voice and data technology, you can benefit from many of the advantages sophisticated communications deliver to your business. With Avaya IP Office, you can choose the solution that is right for your business. Use it as a voice solution, employing either IP technology, more traditional telephony or a combination of both, and you can benefit from a comprehensive set of telephony features. Use it as a data solution to deliver both local area and wide area networking capability. And because it's an all in one solution you can use it as a converged solution delivering both your voice and data requirements. IP Office also provides networking capability so you can deploy the solution that's right for your business across a number of locations with one central management point. Avaya IP Office is also an applications platform delivering the tools that could help you improve customer service and satisfaction, increase productivity, and boost your bottom line. Powerful business tools such as Customer Relationship Management are supported through a range of applications from basic call handling to full contact center functionality including real time and historic reporting. Avaya IP Office can also help businesses to improve productivity in the work place. Its sophisticated applications such as integrated messaging, voice mail and auto attendant can help your staff to manage calls and messages more efficiently. Support for remote working is an integral part of the portfolio ensuring that home and mobile workers can work as effectively remotely as they could from an office location. The full Avaya IP Office solution is easily managed through IP Office Manager, a Microsoft® Windows®-based PC software application, that connects to the Avaya IP Office system using the TCP/IP protocol. Every Avaya IP Office platform protects your investments by supporting common software, telephones, and applications, and a range of device and user capacity. Expansion modules help you meet your changing or growing needs while retaining the cost-effectiveness of your original investment. You don’t need multiple networks to handle multiple communication needs. Whether you want to begin with standard telephony and evolve into converged communications, jump right into converged voice and data, offer contact center quality of service for your customers, or create a “virtual” office with a few or several locations on a single IP network, IP Office application support provides the solution. Together, the IP platform and our leadership in IP telephony form a versatile, powerful backbone for your business communication |
