Telephone Systems Data Networks ISDN CAT5e CAT6 Structured Cabling Voicemail CTI (Computer Telephoney Integration) ACD (Automatic Call Distribution)
Welcome
UNIVERSAL TELECOMS supply, install and maintain telephone systems. Our experienced professionals can design a solution that best meets your needs.
In the ever-changing market of communications you need the right advice for your business to succeed. This can be achieved by having service providers that are reliable, management systems that deliver the technology best for your business requirements and equipment that is reliable, adaptable and well supported.
We take time to talk to you, to find out your specific requirements so we can tailor a solution to meet your needs and budget.
Our aim is to ensure that you have an effective communications system, designed for your business needs with a support service that enables your staff to effectively carry out their work without any disruption's.
Universal Telecoms have relationships with leading brands such as Avaya, Toshiba, Mitel etc. Capability to supply BT and IPC dealer systems with support.
Least Cost Routing: - If a BT Business Plan is not suitable, we have access to extremely competitive Least Cost Routing with line tracking, engineer booking and account management.
VoIP (Voice over IP): - Many organisations are now investing in VoIP (Voice over IP). This method of communication offers users a way of linking their satellite offices and home workers together using IP. IP calls between sites are usually completely free of charge.
We prideourselvesin offering long-term solutions helping you to confront your communication challenges today.
Universal will carry out….
Planning a planned and managed consistent approach to every project.
Project management to ensure that solutions are delivered on time and on budget
Installation to ensure that operations proceed with minimal interruption.
Training and Support help and support as the new systems are introduced
Account management to ensure close, clear lines of communication and partnership.
Superior maintenance outstanding delivery and technical service support with SLA’s to suit your needs.
